How can I take advantage of the lowest price of the day guarantee?
At nettoshop.ch we not only offer personal advice and the best service, but also guarantee the best price at all times. If you do see a cheaper offer, we will match it or refund you the difference within 24 hours of purchase – simple and personal!
Prior to purchase:
Via contact form with the following details:
- Print screen and link for the competitor's offer
- Name, address, and telephone number
After purchase:
Via contact form with the following details:
- Print screen and link for the competitor's offer
- Name, address, and telephone number
- Order confirmation
» We will contact you immediately (during our opening times from Mon-Fri 9:00 a.m. - 5:00 p.m.) in person concerning the lowest price of the day guarantee."
Requirements for the claim:
We guarantee the same price if the following points apply with respect to the competitor's offer:
- Swiss company location and homepage
- Appliance must be available for delivery (from own Swiss warehouse or from Swiss logistics centre/distributor)
- Swiss appliances with Swiss guarantee
- Swiss authorised dealers on Toppreise.ch
- Payment on account must be offered - Delivery and assembly or installation must be offered
- No offer of a loyalty or rewards programme
- Item price includes any small item, packaging or minimum quantity surcharges levied by the competitor
How do I get the difference paid back?
- Price differences of less than CHF 10.00 will be refunded without exception in the form of a CHF 10.00 voucher
- Price differences between CHF 10.00 and CHF 20.00 will be refunded without exception in the form of a CHF 20.00 voucher.
Any larger price differences will be refunded back via the payment method used (in the case of prepayment, a new order will be created).
» Detailed regulations can be found in our general terms and conditions or you can contact us directly via our contact form or via telephone on 0848 822 434 (local rate) or at info@nettoshop.ch"