We will be happy to deliver your purchase to your home or another address in Switzerland or the Principality of Liechtenstein. This is of course already included in the price and will be delivered by post or forwarding agent to the kerbside at no additional cost!
We offer the following delivery options:
Free delivery by post or forwarding agent without disposal:
- All orders under 30kg will be delivered via Swiss Post or DPD.
- All orders over 30kg will be delivered by forwarding agent with telephone notification in advance. For this reason, please ensure you enter all telephone numbers correctly when ordering.
- All free deliveries are kerbside deliveries without disposal. In the case of delivery by forwarding agent, level (flat) truck access must also be guaranteed up to the first lockable front door.
If direct delivery is not possible, the last mile must either be undertaken at the customer's own expense or a new date must be agreed subject to a corresponding surcharge.
Free collection from the nettoshop.ch showroom in Volketswil:
- All orders can be collected from our showroom in Volketswil. You will receive separate collection information by email or telephone as soon as the goods arrive.
- Collection, advice and any disposal in our nettoshop.ch showroom in Volketswil are of course free of charge.
- Simply choose from one of the possible payment options under collection.
- When collecting an order that was placed via invoice or partial payment, an official ID must be presented/shown.
Delivery on the next working day:
- For orders that are dispatched from our own warehouse, delivery will be via DPD on the next working day (Mon-Fri) if the order is placed before 9:00 p.m. Deliveries over 30kg and the prepayment payment method excluded.
Delivery by forwarding agent with disposal:
- All orders over 30kg will be delivered by forwarding agent with telephone notification in advance. For this reason, please ensure you enter all telephone numbers correctly when ordering.
- The number of appliances to be taken for disposal may not exceed the number delivered with disposal (for example: 1 appliance delivered – option with disposal selected = 1 appliance for disposal).
- The delivery conditions and flat-rate surcharges per item for this additional service can be found in the current general terms and conditions or in the shopping basket. Appliances without the option to order with disposal cannot be taken away by the forwarding agent.
- All deliveries are kerbside deliveries. Accordingly, the appliance to be taken for disposal must also be ready at the kerbside.
Delivery by PostPac on Saturdays:
- Are you never at home during the week? If the order is placed from Monday to Friday by 5:00 p.m., you will receive the product personally delivered on the following Saturday (excluding public holidays).
- You will receive an exclusive notification of the delivery by SMS or email. For this reason, please ensure you enter your mobile telephone number correctly when ordering.
- All orders will be delivered by Swiss Post.
- The delivery conditions and flat-rate surcharges per item for this additional service can be found in the current general terms and conditions or in the shopping basket.
- On 23 December and 30 December, this service can only be offered conditionally (depending on the post office).
Delivery to an upper floor, including removal:
- We will deliver all orders to you at home to the desired floor or to a location of your choice, provided access can be guaranteed, including packaging. Please note our current delivery terms and conditions. You will be notified of a date by telephone or email. For this reason, please ensure you enter your telephone number and email address correctly when ordering.
- Delivery to an upper floor is comprised of delivery by two people, unpacking the appliances, disposal of the packaging materials and removal of the old appliances for disposal.
- The number of appliances to be taken for disposal may not exceed the number of appliances delivered (for example: 1 appliance delivered = 1 appliance for disposal).
- The surcharge is added directly to the product per appliance, since this can vary depending upon type of appliance.
- Deliveries to an upper floor usually take place within 3-5 working days after receipt of the order or receipt of payment in the case of prepayment.
Delivery and assembly including disposal:
- We will deliver all appliances to your home and install them professionally on the desired floor or in a location of your choice. Please note our current delivery terms and conditions. You will be notified of a date by telephone. For this reason, please ensure you enter all telephone numbers correctly when ordering.
- Delivery and installation includes delivery and professional installation, setup of the appliance, disposal of the packaging material and removal of the old appliance for disposal.
- The number of appliances to be taken for disposal may not exceed the number of appliances delivered (for example: 1 appliance delivered = 1 appliance for disposal).
- The surcharge is added directly to the product per appliance, since this can vary depending upon type of appliance.
- Delivery and installation usually takes place within 3-8 working days after receipt of the order or receipt of payment in the case of prepayment.
Please note that all appropriate connections and kitchen voids must be available.